Madison Reed is searching for an Executive Assistant to provide support to our C team and be the on-site manager for our headquarters location in San Francisco, CA. This role will report to the Chief of Staff to the CEO and act as an extension of that role. The Executive Assistant must be creative and enjoy working within a fast paced collaborative environment that is mission focused, results-driven and values oriented.

To be successful in this role, the individual will lead with our values of Love, Joy, Courage, Trust and Responsibility, have the ability to exercise good judgment in a variety of situations, and demonstrate strong written and verbal communication, administrative, and organizational skills. The Executive Assistant will have the ability to both collaborate and work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of activities and confidential matters with discretion and report to the Chief of Staff. This is a San Francisco, CA based position that will require a regular on-site presence in our headquarters location (minimum of (2-3) days per week).

The base salary range for this position is between 80,000 and 100,000. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Responsibilities:

Executive Support

• Completes a broad variety of administrative tasks for C team (President, CFO, CMO, CPO) including: managing an extremely active calendar of meetings, appointments, and departmental offsites; composing and preparing correspondence that is sometimes confidential, compiling documents for travel-related meetings, franchise agreements, and managing expense reports.
• Provides a bridge for efficient and clear communication between the C team, internal teams, and franchisees; demonstrating leadership to maintain collaboration, trust and support with members of leadership.
• Builds relationships crucial to the success of the organization, and successfully completes critical aspects of deliverables with a hands-on approach.
• Prioritizes conflicting needs and tasks; handles matters expeditiously, proactively, and follows-through on requests to successful completion, often with deadline pressures. Coordinates the logistics of C-team departmental meetings and off-sites; supports CoS with All-Executive offsites and in office meetings.
• During core hours (8-5 PST), the Executive Assistant should be accessible, responsive, and actively engaged in their work responsibilities. For urgent matters during non working hours, we ask the Executive Assistant to make themselves available via Slack /their cell phones.

Office Manager

• Onsite as-needed by C-level team members for meetings (2-3 days a week)
• Manages office operations, appearance, and feel of the office
• Point of contact for our office vendors (i.e. facilities and catering)
• Takes a leadership role in communicating emergency facility issues (restrooms, leaks, etc.)
• Primary point of contact for issues with building access or emergency alarms
• Assigns and tracks keys and parking space access to Madison Reed HQ
• Be the face of Madison Reed - graciously greet and host all visitors, guests, candidates, etc. with kindness, professionalism, and a welcoming smile while representing all of the Madison Reed values

Qualifications:

• 2-5+ years of experience supporting C-level executives in a publicly traded company or privately held company (series D or greater); and/or bachelor's degree
• Experience working in a remote / hybrid environment across time zones
• Strong organizational skills; the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including Madison Reed team members,franchisees, and external partners
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability in ambiguous situations
• Highly resourceful team-player, with the ability to also be flexible and extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of partnership support and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
• Highly proficient in Google Suite and Slack

Big on Benefits

The Perks? Glad you asked…

• Comprehensive Healthcare
• 100% Company Paid Short and Long Term Disability
• 401k Participation and Equity Grants
• Continuing Education Contributions
• HSA Employer Contributions and FSA Options
• Parental Leave Program
• Commuter Benefits
• Responsible Paid Time Off Program
• Complimentary Madison Reed Products + Discounts on Hair Color Bar Services
• Company sponsored events
• But wait, there’s more…

We are Madison Reed.

We’re disrupting a $50 billion industry.

Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.