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Commercial Software Contracts Manager



Missoula, MT, USA · Seattle, WA, USA
Posted on Tuesday, July 2, 2024

Submittable is a growing social impact platform used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. In 2023 alone, we helped organizations worldwide run over 31,000 programs and collected nearly 3.2 million applications, resulting in $1.3 billion of funds distributed through our product on behalf of our clients. We are proud to partner with customers in accelerating mission-driven work in top causes, including Equity & Social Justice, Children & Education, Creative & Arts, Health/Wellness, Economic Justice & Opportunity, and the Environment & Climate.

We are dedicated to empowering people and organizations to discover, manage, and support their missions through our innovative software solutions. We are committed to growth, efficiency, and providing a world-class experience to our clients. To support our commercial and state government sector teams, we are seeking a dynamic and experienced Commercial Contracts Manager. This role will be pivotal to our legal department, ensuring seamless operations across our business and legal teams.

What You’ll Do: As the Commercial Contracts Manager at Submittable, you will support our legal department and commercial teams. You will work closely with business and legal teams, including the Security and Compliance Officer, outside counsel, and CFO, to review, draft, and negotiate various agreements, ensuring efficiency and risk management. This position offers a unique opportunity to develop processes, dive deep into contract data, and enhance the overall efficiency of our legal team.

Your Day-to-day & Key Responsibilities:

  • Agreement Management: Review, negotiate, and draft various commercial agreements to support Submittable's product and service offerings, including SaaS agreements, master services agreements, professional services agreements, and reseller agreements.
  • Legal Support: Provide comprehensive legal and operational support to our Sales and Account Management teams, collaborating with Information Security, Compliance, Engineering, Finance, and other supporting teams.
  • Compliance and Risk Management: Offer end-to-end legal, commercial, regulatory, and compliance recommendations, including data protection advice on customer, partner, marketing, product, and procurement matters. Identify compliance risks in Submittable’s product roadmap and provide mitigation recommendations.
  • Contract Management: Perform contract management duties, including coaching and training personnel using Submittable's contract management systems and processes.
  • Process Improvement: Contribute to continuously improving Submittable's legal and operational processes. Manage and enhance our contracting processes, including contract management and signature systems.
  • Stakeholder Guidance: Guide stakeholders in self-serve contracting processes and directly negotiate NDAs, vendor agreements, and other agreements—partner with cross-functional teams to track ongoing obligations post-signature.
  • Resource Development: Help build and maintain internal processes, resources, and tools to scale the legal function effectively.

What You Need to be Successful:

  • At least 3 years of relevant experience managing the contract lifecycle, preferably at a SaaS company
  • Demonstrated experience as a contracts analyst, manager, or similar role
  • Experience negotiating technology transactions and complex commercial transactions, with familiarity with legal issues surrounding Cloud/SaaS product offerings and software licensing
  • Strong project management skills and the ability to drive workflows from start to finish
  • Knowledge and experience in data privacy laws (e.g., GDPR, CCPA) and data security compliance frameworks (e.g., SOC 2, HIPAA, ISO 27001)
  • Knowledge and experience in software development
  • Self-starter can work in a fast-paced, changing environment and juggle several priorities simultaneously
  • Exceptional verbal and written communication skills and the ability to engage effectively with various audiences
  • Experience with various legal documents and contractual agreements, including NDAs, vendor agreements, reseller agreements, and other commercial contracts
  • Experience working with contract lifecycle management tools such as Ironclad
  • A collaborative, low-ego approach to working across the organization and a roll-up-your-sleeves attitude to tackle projects large and small

Salary Details: The annual salary range for this position is $105,000-$145,000. Actual compensation is based on the candidate's skills, qualifications, and experience.

Position Location: This role will be in Bellevue, WA, or Missoula, MT, following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time.

Why Submittable?

Joining Submittable means joining a forward-thinking company that values innovation, collaboration, and growth. We aim to empower social good organizations with technology that accelerates their work, sales, and impact.

To do this, we proudly offer a supportive and dynamic work environment where your contributions will directly impact our success. If you are passionate about legal processes and thrive in a fast-paced, evolving environment, we invite you to apply for this exciting opportunity.

We are delighted to offer highly competitive benefits to our full-time employees, including:

  • Health insurance, life insurance, and optional HSA, FSA, and DCA accounts
  • 401(k) with employer match from day one
  • Equity stock options
  • Flexible hours, including flexible vacations and sick leave, and remote work options
  • Generous paid parental leave policy for mothers, fathers, and adoptive parents
  • Professional development stipends
  • Involvement in community outreach programs for all employees, including company volunteer outings at local nonprofits
  • Fully stocked kitchens with complimentary snacks and beverages for all employees working in either office
  • Weekly catered lunches in both offices
  • Monthly company-sponsored happy hours and gatherings

Belonging & Inclusion Statement

At Submittable, our team is driven by the belief that technology can be a force for good that furthers social impact and enables corporate social responsibility on a global scale. We are committed to building a workplace that leverages the strength of our community by fostering a safe space to share ideas, embrace unique experiences and abilities, and celebrate and learn from our differences. Through prioritizing inclusion and belonging as the focal points of our culture, we strive to provide an environment where all employees feel safe and welcome to bring their whole, authentic selves to work and are empowered to make innovative contributions that allow our customers to solve evolving complex problems and spread more good.

As a product used globally, we're very motivated to hire and support employees who represent different backgrounds and experiences, including, but not limited to, diversity of ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomics.