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Senior Product Designer

Submittable

Submittable

Product, Design
Bellevue, WA, USA
Posted on Wednesday, June 5, 2024

Submittable is a growing social impact platform used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. We have helped big and small organizations worldwide run 134,000 programs and collect nearly 22 million applications to date. Grow your career at a public benefit corporation and Inc. 5000 fastest-growing company, while having a positive impact on people globally.

Our products are used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. In 2023 alone, we helped organizations worldwide run over 31,000 programs and collected nearly 3.2 million applications, resulting in $1.3 billion of funds distributed through our product on behalf of our clients. We are proud to partner with customers in accelerating mission-driven work in top causes, including Equity & Social Justice, Children & Education, Creative & Arts, Health/Wellness, Economic Justice & Opportunity, and the Environment & Climate.

As a purpose-driven organization, we strive to build with clarity and simplicity and with our customers’ missions in mind. As a Senior Product Designer, you’ll learn and understand the needs of our users, envision how users should experience our products, and then bring that vision to life in a way that feels inspired and thoughtful. The Senior Product Designer owns the end-to-end design process and leads the user experience strategy for their defined product area. With deep expertise in User-Centered Design (UCD), you will be a critical partner to cross-functional peers in navigating ambiguity, complexity, and constraints throughout the product development lifecycle while actively helping to refine our design practice at Submittable.

We are looking for a creative self-starter who relentlessly focuses on doing what’s right for our customers. We’re developing world-class software and products that become mission-critical applications; we need designers who can bring their passion for creating elevated experiences, driving innovation, and leading with a customer-centric lens while executing with high judgment, ownership, and strategic, big-picture thinking.

This role is part of our Product organization and reports to the Vice President of Product, following a hybrid office model.

What You’ll Do: leverage research and data to derive strategic insights, identify opportunities to optimize user experiences, increase user engagement, and inspire our target audiences to choose Submittable as their solution by -

  • Leading and executing the design process to create best-in-class user experiences with cross-functional peers
  • Expertly selecting user-centered design methods to drive initiatives forward, knowing which methods are most appropriate and effective in different scenarios
  • Conducting various research activities (i.e., user interviews, customer surveys, usability tests) to identify product opportunities, aid feature prioritization, and validate the effectiveness of design concepts
  • Creating artifacts such as user flows, storyboards, and high-fidelity prototypes that promote a thorough understanding of the solution and the ‘why?’ behind it
  • Collaborating closely with engineering to understand technical limitations and engineering level of effort for various solutions
  • Working within time constraints, generally estimating and timeboxing for milestones with a focus on rapid iteration
  • Facilitating workshops or design sprints to address complex opportunities that require divergent thinking
  • Advocating for and designing inclusive, accessible experiences for all users
  • Influencing high-level strategic decisions and product roadmap with both the Product and Executive teams
  • Assisting the development of design standards and contributing components, patterns, and documentation to Submittable’s emerging design system
  • Giving and receiving design critiques to encourage high-quality work and continuously improve Submittable’s design practice
  • Taking an active role in Submittable’s innovation journey by partnering cross-functionally to help build a scalable, robust, and streamlined design system that is easily maintained and updated

How You’ll Know You’re Killing It:

  • You’re a natural collaborator and visionary: you demonstrate effective collaboration by engaging with stakeholders, partnering with other designers, and raising the UX bar for your domain.
  • You make decisions by taking action on insights: you’re data-driven and leverage user research and data analytics to identify growth opportunities with the largest impact across the business.
  • You’re a domain expert: using your UX subject matter expertise, customer and industry research, and innate curiosity, you can drive the adoption of design systems, mechanisms, best practices, processes, and tools.
  • Leadership Skills: you see yourself as a strong UX leader who can guide a cross-functional team to translate business requirements and user stories into exceptional user experiences.

What You Need to be Successful:

  • A Bachelor’s or higher degree in UX Design, Human-Computer Interaction, or a related field; advanced certifications in UX Strategy or Digital Experience a plus
  • 7+ years of design experience
  • You know your way around Figma!
  • Knowledge of UX process and UX best practices - frameworks, interaction models, prototypes, research
  • Strategic Digital Leadership: ability and desire to contribute to executing visionary UX strategies, ensuring alignment with organizational objectives and customer needs
  • Strong expertise across business strategy, product thinking, interaction, visual design, and customer empathy
  • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
  • Experience using systems-level design thinking to identify opportunities, ideate, and implement components that support business needs, enhance user experience, and drive design solutions that scale
  • Demonstrable examples of successfully driving new interaction approaches
  • Openness and willingness to accept and provide constructive design feedback
  • Confidence defining, developing, and socializing a clear vision for design innovation and big thinking while not sacrificing speed of delivery
  • Demonstrated skills at thinking across end-to-end user journeys and designing for multiple personas and varying user needs
  • Ability to effectively communicate and present intricate strategies, research insights, and UX design rationale to executive stakeholders
  • Strong communicator, collaborator, and advocator - ability to confidently use data and customer insights to present and defend design solutions with all stakeholders
  • Ability to work at varying altitudes, from detailed design specs to strategic visualizations supporting long-term design goals
  • Experience developing and implementing processes and identifying improvement opportunities that drive quality and efficiency

Salary Details: The annual salary range for this position is $127,000-$171,000. Actual compensation is based on the candidate's skills, qualifications, and experience.

Position Location: This role will be in Bellevue, WA, or, Missoula, MT, following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.

Online Portfolio: We expect you to have an online portfolio available for review, highlighting your profound understanding and application of strategic thinking and user-centered design across your best projects and your role in them.

We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas at this time.

About Submittable

Submittable is on a mission to empower social good organizations with technology that accelerates their work and scales their impact. We partnered with thousands of organizations, governments, and corporations last year to launch 10,000+ programs, process over 4 million applications, and distribute $2.5 billion in funding and aid.

Submittable's headquarters office is in downtown Missoula, Montana, with a satellite office in Bellevue, Washington and remote employees located around the U.S.

We are proud to offer highly-competitive benefits for full-time employees, including:

  • Health insurance, life insurance, and optional HSA, FSA, and DCA accounts
  • 401(k) with employer match from day 1
  • Equity stock options
  • Flexible hours, including flexible vacations and sick leave, and remote work options
  • Generous paid parental leave policy for mothers, fathers, and adoptive parents
  • Professional development stipends
  • Involvement in community outreach programs for all employees, including company volunteer outings at local nonprofits
  • Fully-stocked kitchens with complimentary snacks and beverages for all employees when working in either of our offices
  • Weekly catered lunches in both offices
  • Monthly company sponsored happy hours and gatherings

As a product used globally, we're very motivated to hire and support employees who are representative of different and diverse backgrounds and experiences, including but not limited to diversity of ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomics.