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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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","datePosted":"2023-10-19T12:03:18.406Z","validThrough":"2024-01-12","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Solo.io","description":"Solo.io develops tools to help the enterprise adapt and make the most of innovative cloud technologies. The company gives enterprises a clear pathway to the future by providing a suite of tools that allow enterprises to connect the old world of stable, well-tested applications that are hard to change with the newer, flexible world of microservices, serverless and service mesh. New features can be added to existing applications without having to rebuild entire legacy codebases, allowing enterprises to respond to business demands today without first completing painful multi-year transformation programs. Solo.io is a Boston-based start-up, founded in 2017 by Idit Levine.","numberOfEmployees":223,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Cambridge, MA, USA"}},{"address":{"@type":"PostalAddress","addressLocality":"Cambridge, MA, USA"}}],"sameAs":"https://solo.io","url":"https://solo.io","logo":"https://cdn.getro.com/companies/738e4dcc-9e0e-5ccc-b912-7ee33df27ef7","memberOf":{"@type":"Organization","name":"True Ventures","description":"True Ventures is a Silicon Valley-based venture capital firm that invests in early-stage technology startups.","logo":"https://cdn.filepicker.io/api/file/IXoy2suqQ52awKhJEyhY","url":"jobs.trueventures.com"},"keywords":"Information Technology, Internet Services, Mobile Platforms and Apps, Software"},"jobLocationType":"TELECOMMUTE","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States"}},"applicantLocationRequirements":{"@type":"Country","name":"Earth"}}

Solutions Engineer

Solo.io

Solo.io

United States · Remote
Posted on Thursday, October 19, 2023

Who we are.

Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities.

Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. Solo’s team has deep expertise in Cloud Computing, Linux, Containers, Kubernetes, Service Mesh, APIs, Security, Microservice Applications, Application Modernization, GraphQL, and eBPF.

About the role.

We are looking for an individual to join as a Solutions Engineer! This person will be collaborating as a pre-sales technical professional to align the customer’s technical challenges with their outcomes. 

The main focus of this role is to work alongside Sales Executives while providing a technical introduction of our solutions to customers. The field engineering role provides architectural guidance through understanding our customer's challenges and leading them through proof-of-concept use of Solo solutions.

Job Description:

  • Apply skills as the in-depth seasoned professional to understand a customer’s technical challenges and help them achieve their desired outcomes by building compelling solutions using Solo.io products
  • Lead discovery calls with our sales team to better understand customer challenges related to their cloud migrations, microservices environments, and legacy infrastructure
  • Deliver product presentations, demos, and workshops as needed
  • Plan and execute proof of concepts to validate Solo.io solutions 
  • Proactively guide customers through architectural challenges and integration of  cloud-native platforms, such as Kubernetes, and Solo.io products
  • Act as a trusted advisor to customers, sales teams, and product teams
  • Establish and maintain knowledge of the product portfolio, related technologies, and the competitive landscape
  • Work with consulting and customer success to help customers successfully adopt Solo.io solutions
  • Evangelize Solo.io products and related technology through speaking engagements (conferences, meetups, webinars) and content (blogs, articles, videos)

Job Requirements:

  • At least 2 years of hands-on experience with Kubernetes
  • At least 2 years of experience supporting a technical sales process
  • Experience building automation using GitOps

Additional Information: 

  • While work is primarily completed virtually, must be willing to travel up to 30% for events, training, and customer meeting if needed

What you’ll love about Solo.

At Solo, our culture is all about hiring great people, creating a fun and fast-paced work culture, and letting our teams work with our customers to successfully solve their challenges.

Solo works collaboratively with our customers, partners and open source communities to deliver technology innovation, technology solutions, architectural best-practices, and hands-on education. Solo uses a unique engagement model with our customers that allows us to quickly make them successful, and continue to work closely with them as their production environments grow.

Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Solo.io, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


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