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Senior Technical Analyst

Mode Analytics

Mode Analytics

IT
Bengaluru, Karnataka, India
Posted on Feb 3, 2025
  • Expertise in Netsuite/Coupa is a MUST, Role:- HYBRID:- BANGALORE, HSR Layout
  • Triaging and resolving incoming production issues
  • Support individuals in finance and other financial work areas with system related issues by problem solving or coordinating solutions to ensure smooth daily operations of the accounting systems. Must be able to prioritize all items in order to meet internal client deadlines. Supported application areas include Asset Management, General Ledger, Intercompany, Accounts Receivable, Billing, Accounts Payable
  • User Provisioning, Saved Searches, Reports, updating workflow, configuration and Day-today administrative functions including Netsuite, Coupa and others
  • Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues.
  • Demonstrate strong analytical, problem-solving and communication skills
  • Maintaining resolution within given SLA
  • Ensuring all system changes made are done within security policies, procedures, and SOX compliance.
  • Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global business Services team.
  • Managing business application access requests
  • Support the Finance departments during the month-end close issues and process
  • Contribute to our overall delivery processes across business while improving the health of the Netsuite and Coupa platform


  • Req:
  • You have at least 6-7 years of Netsuite/Coupa experience
  • Financials Implementation, upgrade, maintenance and support experience (R2R, P2P, R2R.) is highly desirable but not mandatory.
  • Bachelor's Degree is preferred
  • Hands on experience with any other financial applications
  • Experience with working in a global environment
  • Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.
  • Experience in an environment with SOX framework
  • Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills

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