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Working Student: IT

Handshake

Handshake

IT
Berlin, Germany
Posted on Wednesday, August 16, 2023

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

Handshake is looking for a driven and motivated IT Working Student (Werkstudent) based in our offices in Berlin, Germany. As an IT Working Student, you will have the unique opportunity to gain hands-on experience and contribute to our IT operations. You will work closely with our IT team to provide technical support, assist with various IT projects, and help ensure the smooth functioning of our technology infrastructure.

Join us as an IT Working Student and embark on a valuable learning journey that will provide you with practical insights into the world of IT while contributing to Handshake’s mission of being the largest early talent network in Europe. This role offers a unique chance to build your skills, make a meaningful impact, and lay the foundation for a successful career in the IT field.

Your role

  • Technical Support: Assist in providing technical support to Handshake employees by troubleshooting hardware, software, and network issues, escalating to senior IT staff as needed, and ensuring timely resolution to maintain a productive work environment.

  • Hardware and Software Setup: Assist in setting up and configuring computer systems, hardware peripherals, and software applications for employees. Ensure proper functioning and usability.

  • IT Documentation: Contribute to maintaining accurate and up-to-date documentation of IT processes, procedures, and troubleshooting guides to facilitate efficient issue resolution.

  • IT Projects: Collaborate with the IT team on various projects, such as system upgrades, software deployments, and infrastructure enhancements. Participate in project planning, implementation, and testing.

  • User Training: Assist in organizing and conducting training sessions for employees to enhance their understanding of IT tools and resources, promoting self-sufficiency in routine tasks.

  • Inventory Management: Help maintain an inventory of IT equipment, particularly laptops. Assist in tracking and management of assets.

  • Security and Compliance: Contribute to maintaining IT security measures, including data protection, access controls, and compliance with relevant regulations and policies.

  • Communication and Collaboration: Collaborate effectively with team members and other departments to provide timely and efficient IT support and share knowledge.

Your experience

  • Enrolled in a relevant Bachelor's or Master's degree program in Computer Science, Information Technology, or a related field at a German university.

  • Basic understanding of IT fundamentals, including hardware, software, networking, and operating systems.

  • Strong problem-solving skills and a willingness to learn and adapt to new technologies and tools.

  • Excellent communication skills with the ability to communicate technical information clearly and concisely.

  • Strong attention to detail and the ability to follow established processes and procedures.

  • Positive attitude, proactive approach, and ability to work effectively in a team environment.

  • Availability to work a minimum of 20 per week during regular business hours.

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, London, and Berlin and teammates working globally.

Check out our careers site to find a hub near you!

What we offer

Benefits below apply to employees in full-time positions.

At Handshake, we'll give you the tools to feel healthy, happy and secure.

  • 💰 Equity and ownership in a fast-growing company.
  • 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚 Generous learning & development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.

(US Handshakers)

  • 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.

(UK Handshakers)

  • 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.

For roles based in Berlin and Romania: Please ask your recruiter about region specific benefits.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.