Role highlights:

• Solution GIS Team Lead
• Australia
• Permanent
• Remote

Who are we?

ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.

Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!

Why should you work for us?

ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.

We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.

What is the role?

We are currently seeking a highly capable NatCat Operations Team Lead to join our team in the Asia Pacific zone. This role will oversee our NatCat operations with a primary focus on flood-related projects, playing a crucial part in our near-real-time flood analysis efforts. The ideal candidate will have strong analytical skills, experience in quality control and delivery, and the ability to lead and grow a small team. You will collaborate with colleagues across multiple time zones, working within the Asia Pacific time zone. This role is essential in enhancing our operational processes and ensuring the delivery of high-quality outcomes. The position requires a fundamental understanding of disaster management, advanced proficiency in GIS software, GIS data analysis remote sensing, excellent problem-solving skills, attention to detail, and strong communication abilities.

Responsibilities

• Actively participate in live operations, conducting real-time NatCat analysis and delivery activities.
• Perform comprehensive analyses of flood events and other natural catastrophes using remote sensing and GIS technologies.
• Maintain the accuracy and reliability of data and reports through stringent quality control procedures.
• Respond swiftly and efficiently to crisis or emergency situations, minimizing disruption to team operations.
• Supervise and mentor a small team of analysts, fostering a collaborative and productive work environment.
• Assist with the hiring processes, onboarding new team members, and supporting their professional development.
• Set clear priorities, allocate resources, and establish project timelines to ensure timely delivery of tasks.
• Monitor team performance, track progress, and ensure alignment with established goals.
• Serve as the primary decision-maker, offering direction and clarity when challenges or uncertainties arise.
• Oversee daily operations related to NatCat products, ensuring timely and effective delivery of products and services.
• Identify resource needs and process gaps, and work closely with the Solutions Delivery Manager to implement improvements.
• Communicate regularly with internal stakeholders, outsourcing teams, and occasionally clients, providing clear and concise updates and reports.
• Ensure all operations align with Service Level Agreements (SLAs) and other performance metrics