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Senior Program Manager

ICEYE

ICEYE

Operations
Athens, Greece
Posted on Tuesday, June 25, 2024

Highlights:

  • Senior Program Manager
  • Greece
  • Permanent
  • Full Time

Who are we?

ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.

Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!

Why should you work for us?

ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.

We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.

What are we looking for?

To support the company’s growth, we are looking for a Senior Program Manager to join our global Satellite Missions Business Line Team. You will report to the Missions Program Director in this role.

You will be based in Greece and have the exciting opportunity to lead a Greek satellite mission delivery program. Not only will you contribute to Greece's development, but you'll also work alongside the European Space Agency (ESA) to achieve this goal. Your responsibilities will include establishing a cutting-edge satellite build facility and successfully delivering a satellite mission.

As the point person, you will be in charge of managing the customer interface and overseeing the entire process from planning to completion. Collaboration is key, and you'll work closely with various teams, including sales, product management, engineering, and operations. Through effective coordination and alignment with business goals, you'll ensure the success of the program.

The ideal candidate for this role possesses exceptional leadership and communication skills, as well as outstanding organizational abilities. With a proven track record of managing large-scale programs and handling challenging customers, you're ready to make a lasting impact in the field of satellite missions.

The role will be based in Greece and we are looking for someone who is already based in Greece or excited about the opportunity to relocate to Greece.

Responsibilities

  • Lead 1-2 program(s) to deliver Satellite Mission to a customer
  • Developing and maintaining an effective customer relationship
  • Establish program goals, deliverables and success criteria in collaboration with stakeholders
  • Develop and maintain program plans, schedules, budgets, and resource allocations.
  • Build and lead high-performing program teams in a matrix organization, providing clear direction, guidance, and support.
  • Collaborate with cross-functional teams to ensure program success and satisfy reporting requirements (e.g. financial)
  • Contribute to the development and implementation of program management best practices, methodologies, and frameworks.
  • Identify and assess program risks, dependencies, and critical path activities. Proactively anticipate and address issues that may impact program timelines, budget, or quality.
  • Facilitate and remedy customer escalations of issues and complaints
  • Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership.