Company Description

Gather is an AI-native research engine that orchestrates the entire research lifecycle — from business question to board-ready insight — in a single platform. Instead of briefing agencies and waiting weeks for results, teams can run high-quality market research and generate insights in days.

Gather helps companies understand their customers, test ideas, and make better decisions across the full funnel — from brand awareness and messaging to competitive intelligence and churn analysis.
Our platform powers the research, but our team ensures customers get meaningful insights they can act on.

We’re hiring a Research Consultant / Brand Manager to work directly with customers — helping them design research, run studies, and translate findings into strategic decisions.

What You’ll Own

Customer Research Programs

• Lead customer research engagements from kickoff through insight delivery. You’ll work with customers to translate business questions into research studies and ensure every project produces meaningful insight.

Research Strategy & Consulting

• Act as a strategic advisor to customers running research across the full funnel — from brand awareness and message testing to competitive intelligence and customer experience insights.

Client Relationships

• Own relationships with customer stakeholders and become their trusted partner for understanding markets, audiences, and buyer behavior.

Insights & Storytelling

• Turn research results into clear, compelling insights. You’ll synthesize findings and present narratives that help marketing, product, and strategy leaders make confident decisions.

Project Delivery

• Coordinate with internal team members executing research workflows to ensure projects move quickly and maintain a high bar for quality.

Team Collaboration

• Work closely with other team members supporting research execution. You’ll help guide projects, unblock workstreams, and ensure customers have a great experience.

Customer Insight → Product Feedback

• Because you’re close to both research and customers, you’ll surface patterns and feedback that help improve Gather’s research engine and product capabilities.

What Success Looks Like

• Customers trust you as their go-to research advisor
• Research projects consistently turn business questions into actionable insights
• Customers renew and expand because of the value they get from Gather
• Projects run quickly and smoothly without traditional research bottlenecks
• Customer insights help shape Gather’s product and research capabilities

What You Bring

• 4–8+ years in roles such as: Market Researcher, Insights Manager, Research Consultant, Consumer Insights Manager, strategy or insights roles at research agencies or consultancies.
• Experience being responsible for customer or client outcomes, either through owning a book of business, managing individual relationships, or providing professional services
• Experience designing and running market research or customer insights studies
• Experience translating research findings into clear business insights and recommendations
• Excellent communication and storytelling skills with experience presenting insights to stakeholders
• Strong project management skills and ability to manage multiple research engagements simultaneously
• Comfort working directly with marketing, product, and strategy leaders
• A bias toward action and comfort operating in a fast-moving startup environment
• Understanding and comfort with AI applications and AI-native software

Bonus Points

• Experience at market research firms or insights consultancies
• Experience running B2B research or competitive intelligence studies
• Experience as a Customer Success Manager at a software company
• Experience working with research platforms, AI tools, or analytics software

Why Gather?

• Early-stage startup where you’ll help redefine how modern market research is delivered
• Direct impact on how companies make product, marketing, and strategy decisions
• Small, ambitious team where your work is visible and meaningful
• Competitive salary, equity, and benefits