Location: Remote (based in Texas, open to relocation anywhere in the U.S.).
Travel: Required within the U.S. for customer support
Department: Customer Success / Field Application
Reports to: Head of Product Management (HQ, Switzerland)

About Fixposition

At Fixposition, we're on a mission to unlock the full potential of autonomous systems through cutting-edge positioning solutions that combine computer vision and GNSS technology. Based in Zurich, Switzerland, and expanding globally, we deliver innovative hardware and software that solve real-world challenges in navigation and robotics.

Learn more about our work at www.fixposition.com

The Role: Field Application Engineer – U.S. Region

We're looking for a technically competent and solution-oriented Field Application Engineer to join our growing team in the United States. You will serve as the first line of support for our North American customers, helping them integrate and succeed with our sensor technology. As the local technical voice of Fixposition, you will work closely with our U.S. sales and representative teams, while collaborating with HQ-based product and R&D teams.

This is a hands-on, customer-facing, remote role, ideal for someone who thrives on solving problems, values autonomy, and is eager to help customers succeed.

Your Key Responsibilities

• Product Demos: Conduct and support customers in integrating Fixposition's products (sensors/SoMs/SW) into their robotic or autonomous systems.
• Customer Integration Support: Guide and support customers in integrating Fixposition's products (sensors/SoM/SW) into their robotic or autonomous platforms.
• First & Second Line Support: Serve as the primary contact for customer issues, troubleshooting remotely and on-site when needed.
• Project Coordination: Actively support and manage integration projects, ensuring customers stay on track and aligned with internal stakeholders.
• Bridge to HQ: Gather, structure, and communicate customer feedback, helping inform the product and R&D roadmap.
• Collaboration: Work hand-in-hand with U.S. Sales and our distribution partners to ensure a seamless customer experience.
• Proactive Solutions: Go beyond identifying issues—propose actionable solutions and improvements.
• Travel: Visit customer sites as needed to provide hands-on integration and support (up to 30% travel expected).
  

Your Profile

• Education: Bachelor’s degree in Engineering, Robotics, Computer Science, or a related technical field.
• Technical Competence: Hands-on experience with Linux, basic coding skills (Python/C++ preferred), and familiarity with ROS2.
• Customer-Oriented: Strong communication skills with a service mindset—comfortable translating technical information into customer-friendly guidance.
• Problem Solver: Proactive, solution-focused, and capable of operating independently in a remote, often ambiguous environment.
• Team Player: Comfortable working across time zones and cultures, collaborating with HQ and U.S. teams.
• Travel-Ready: Willing and able to travel for customer visits, events, or trainings.
• Bonus Points: Experience in robotics, drone technology, autonomous systems, or GNSS integration and good documentation habits and skills.

Why You’ll Love Working with Us

• Meaningful Impact: Your work directly contributes to advancing autonomous systems across industries.
• Tech Exposure: Work with leading-edge positioning and sensor fusion technologies.
• Growth Environment: Learn and grow in a collaborative, international team that values openness, authenticity, and initiative.
• Positive Culture: We value people who bring ideas and solutions—not just complaints. We appreciate sincerity, team spirit, and a “let’s make it work” attitude.
• Startup Agility with Structure: You'll enjoy autonomy while being part of a structured and supportive environment.

Ready to Make a Difference?

If you’re passionate about technology, customer success, and robotics—and you want to be part of a team that values action, curiosity, and collaboration—we want to hear from you.

Apply today and join us in shaping the future of autonomous systems.