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Technical Support Engineer

Fixposition

Fixposition

IT, Customer Service
Schlieren, Switzerland
Posted on Aug 9, 2023

Empower Robotics: Join Fixposition as a Technical Support Engineer

Join Fixposition, a team driven by innovation and united by a common goal: to create exceptional products through collaborative effort. We're looking for a Technical Support Engineer to be the bridge between our clients and our technical team. Our cutting-edge technology in computer vision and GNSS positioning is revolutionizing autonomous systems, and your expertise will be key in supporting customers and solving technical challenges.

Why Choose Fixposition?

Situated in Schlieren, Switzerland, Fixposition is a hub of innovation. Discover more at www.fixposition.com.

About the Role

As a Technical Support Engineer, you'll play a crucial role in ensuring our clients successfully integrate and utilize our technology. You'll diagnose issues, offer solutions, and liaise between our R&D and business development teams and customers.

Your Responsibilities:

  • Integration Expert: Help customers seamlessly integrate our product into their systems and architectures.
  • Technical Troubleshooter: Apply your technical understanding to diagnose and solve customer issues, both remotely and on-site.
  • Effective Communicator: Communicate clearly and concisely to bridge the gap between customers and our technical teams.

Your Profile:

  • Technical Aptitude: A degree in Engineering or a related field, with a knack for troubleshooting.
  • Customer-Centric: A strong desire to understand and assist customers, ensuring their success.
  • Language Skills: Proficient in written and spoken English for effective communication.
  • Additional Advantage: Familiarity with ROS is a plus.

What's in it for You:

  • Shape the Future: Contribute to the development and improvement of innovative technology.
  • Technical Exposure: Gain insights into positioning, navigation, and autonomous systems.
  • Personal Growth: Thrive in a collaborative environment that fosters individual development.
  • Team Spirit: Engage in team activities that encourage idea exchange and camaraderie.

Ready to Make a Difference?

Join Fixposition and be part of a dynamic startup in Switzerland. Your skills will drive our technology forward. Apply now and embark on a journey of innovation!