IT Support Technician 2 - Buenos Aires Only
Braintrust
IT, Customer Service
Buenos Aires, Argentina
Posted on Jan 4, 2025
Requirements
The candidate we are looking for has a technical skill-set and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is fixed 8-hour work days in CST, Friday through Tuesday excluding holidays.
Tools we use that would be nice to know:
Meraki
Ubiquiti
MacOS
Windows Desktop OS
Microsoft Azure
AWS
Google Cloud Platform
Microsoft 365
Google Workspace
Slack
OneLogin
Okta
Jumpcloud SSO
SentinelOne
SPF
DKIM
DMARC
DNS Filter
Datto / Backupify
Comet Backup
BackBlaze
Zoom
Microsoft Teams
RingCentral
Addigy
JumpCloud MDM
Kandji
Microsoft Intune
Mosyle
What You’ll Be Working On
This is a fixed annual rate of $20,000-25,000 USD based on experience. The role has a unique schedule 8:00AM to 5:00PM CST Friday-Tuesday.
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
The candidate we are looking for has a technical skill-set and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is fixed 8-hour work days in CST, Friday through Tuesday excluding holidays.
Tools we use that would be nice to know:
Meraki
Ubiquiti
MacOS
Windows Desktop OS
Microsoft Azure
AWS
Google Cloud Platform
Microsoft 365
Google Workspace
Slack
OneLogin
Okta
Jumpcloud SSO
SentinelOne
SPF
DKIM
DMARC
DNS Filter
Datto / Backupify
Comet Backup
BackBlaze
Zoom
Microsoft Teams
RingCentral
Addigy
JumpCloud MDM
Kandji
Microsoft Intune
Mosyle
What You’ll Be Working On
This is a fixed annual rate of $20,000-25,000 USD based on experience. The role has a unique schedule 8:00AM to 5:00PM CST Friday-Tuesday.
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
- We are cloud focused.
- We have professional development pathways throughout the organization with accompanying training programs.
- We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
- We are poised for significant growth in 2024 and beyond, and need you to help us do it!
- We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.