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Genesys Cloud Developer [Remote]

Braintrust

Braintrust

Software Engineering
Leeds, UK
Posted on Aug 28, 2024
About Us

Braintrust is a user-owned talent network that connects top-tier professionals with the world's leading enterprises. We prioritize transparency, eliminating middlemen and high markups, ensuring job-seekers are matched swiftly to innovative roles while clients benefit from unparalleled efficiency and quality.

About The Hiring Process

The hiring process for this role involves completing your Braintrust profile, applying directly to the role on Braintrust, and undergoing a one-time screening to ensure you meet our vetted talent specifications. After this, the hiring team will contact you directly if they believe you are a suitable match.

Our process isn't for everyone, that's intentional. If you believe that you are a top candidate for this job, please join our network to give yourself the opportunity to work with top companies.

JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)

LOCATION: Work from anywhere - EST/EDT | partial day overlap

HOURLY RANGE Our client is looking to pay $35.00 – $90.00/hr

ESTIMATED DURATION: 40/week - short term

EXPERIENCE: 3-4 years

BRAINTRUST JOB ID: 11847

The Opportunity

Note: There are multiple openings for this role, all require Genesys Cloud CX certification

Developer - Level I

  • BA/BS in Computer Science or related field, or an equivalent combination of education and/or experience
  • 1-3 years of experience developing designs and code and acting as a key contributor on project teams
  • Knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
  • Experience working with databases and related tools (as applicable to iii above)
  • Proficiency in analysis, and communication skills (written and oral)
  • ETL Specific: Experience working in DataStage scripting

Developer - Level II

  • BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience
  • 3-5 years of experience in software application development
  • Advanced knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
  • Advanced knowledge of databases and related tools (as applicable to iii above)
  • Problem-solving skills and proven record of working well in a team environment
  • Advanced proficiency in analysis, and communication skills (verbal and written) across all organizational levels
  • ETL Specific: Advanced knowledge/experience in DataStage scripting

Developer - Level III

  • BA/BS in Computer Science or related field, or an equivalent combination of education and/or experience
  • > 5 years of experience developing code and managing projects in the required technology
  • Expert knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
  • Expert knowledge of databases and related tools and utilities (as applicable to iii above)
  • Problem-solving skills and proven record of working well in a team environment
  • Advanced proficiency in analysis, leadership, and communication skills (verbal and written) across all organizational levels
  • ETL Specific: Expert knowledge/experience in DataStage scripting

What You'll Be Working On

Developer - Level I

  • Develop, upgrade, test, implement, and document software components of client applications
  • Work independently and/or within teams throughout all phases of the development lifecycle
  • Communicate with end users, business analysts, and systems analysts to determine features, requirements and solution design
  • Develop enhancements to suite of applications using leading software principles
  • Document technical specifications and designs
  • Troubleshoot and resolve application issues as needed
  • Adhere to established design, coding, naming and standards
  • Participate in code reviews and apply corrections as required
  • Adhere to change control processes
  • Write/revise documentation including operations and user guidelines

Developer - Level II

  • All selected responsibilities associated with Developer – Level I
  • Define and document requirements and develop supportable application solutions to automate business processes
  • Lead development efforts consisting of multiple developers or multi-thread development projects
  • Collaborate with end users, business analysts, and systems analysts to determine features, requirements and solution design
  • Design, document, and enforce architectural and design standards
  • Gather and drive stakeholder requirements and product vision through the planning, analysis, development, and testing phases
  • Possess a thorough understanding of the data, sources of data, and relationships of data
  • Troubleshoot and resolve complex application issues as needed

Developer - Level III

  • All Responsibilities associated with Developer – Level I & II
  • Advise others on detailed specifications for translations into structure application programs conforming to established IT methodology and standards
  • Accountable for completion of work on time to meet business performance expectations
  • Supervise the writing/revision of program documentation, application operational procedures and client user guide in accordance with standards and client needs

Apply Now!

Notes

Our employers all have varying legal and geographic requirements for their roles, they trust Braintrust to find them the talent that meet their unique specifications. For that reason, this role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.