Requirements

The candidate we are looking for has a technical skill-set and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.

This is a full time position working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is fixed 8-hour work days in CST, Friday through Tuesday excluding holidays.

Tools we use that would be nice to know:

Meraki

Ubiquiti

MacOS

Windows Desktop OS

Microsoft Azure

AWS

Google Cloud Platform

Microsoft 365

Google Workspace

Slack

OneLogin

Okta

Jumpcloud SSO

SentinelOne

SPF

DKIM

DMARC

DNS Filter

Datto / Backupify

Comet Backup

BackBlaze

Zoom

Microsoft Teams

RingCentral

Addigy

JumpCloud MDM

Kandji

Microsoft Intune

Mosyle

What You’ll Be Working On

This is a fixed annual rate of $20,000-25,000 USD based on experience. The role has a unique schedule 8:00AM to 5:00PM CST Friday-Tuesday.

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused.
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2024 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.