Reporting to the Logistics Operations Manager, this associate position will play a critical role in the implementation and change management of our logistics-based service offerings. The associate will be responsible for operational tasks, distribution of information to key stakeholders, and system updates to support the implementation of new opportunities and customers, transition and enhancement of solutions and services, as well as onboarding new vendors.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Work with internal and external stakeholders to gather SOW requirements for new business KPI’s and SLA’s
Communicate expectations with vendors to ensure smooth implementation and transitions
Onboard new vendors with a focus on service and velocity
Lead operational change management of new and awarded business solutions
Update platforms/systems according to SOW and business requirements
Provide customer-facing support for BSTK’s Account Management team throughout the onboarding and implementation process
Lead logistics implementation calls to communicate/establish clear expectations and SLAs for new opportunities
Occasional travel to visit warehouses and partners
Develop and maintain relationships with BSTK’s key logistics partners, and ensure alignment with the deadlines required to support the business’s needs
Work with cross-functional teams to support continuous improvement across all BSTK functions
Perform root cause analysis and develop corrective action plans as needed
Support financial/payment integration with new vendors as needed
MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES
Highly organized individual with strong attention to detail
Strong self-starter with the ability to work effectively in a remote environment
Ability to think critically and solve problems quickly and accurately
Ability to work in a team-oriented and fast-paced environment
Strong written and verbal communication skills
Ability to adapt to an ambiguous and changing environment
Ability to work a flexible schedule on occasion
Capable of working independently as well as collaboratively across the company
Remains energetic, positive, and flexible in an ever-changing environment with shifting priorities
Comfortable in a demanding, fast-paced environment with high expectations
Previous experience working with logistics/transportation brokerage is preferred
Demonstrated experience in Microsoft Office Suite, Excel experience preferred
Bachelor's Degree or Associate Degree preferred
The candidate's attitude, skill set, and ability/desire to learn is more important than the specific experience set defined above. We are looking for people with great attitudes who want to have a meaningful role as part of a fast-growing, dynamic company. B-Stock moves fast and has high expectations from everyone on the team.
Competitive compensation packages including bonuses and options
Medical, dental, and vision benefits
Paid Time Off & matching 401(k)
Support for continuing education
Team off-sites, social events, and extracurricular activities are a staple
Snacks, drinks, and the occasional box of donuts
B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.
Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce.
In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be “waste” merchandise. In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock!
The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
Make Each Dollar Count
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
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