Information Technology (IT) Manager

Responsibilities:

• Manage and mentor the IT team, ensuring a high level of performance and professional development
• Oversee the installation, configuration, and maintenance of hardware and software systems
• Establish metrics to demonstrate IT SLA is meeting business and security objectives, and leverage as source for continuous improvements
• Plan and execute IT projects, ensuring they are completed on time and within budget
• Security Management: Maintain ISO 27001 Information security controls to protect company data and systems
• Manage Budget by tracking contract renewals, project spend, contractors and participate in roadmap exercises for forecast future investment
• Vendor Management: Liaise with external vendors and service providers to negotiate contracts and manage service agreements
• Ensure timely support and troubleshooting for all end-users, improving overall user experience
• Policy Development: Develop and enforce IT policies and procedures to ensure compliance and operational efficiency
• Continuously assess and integrate new technologies to enhance operations, making recommendations for improvements

This is a hybrid opportunity based in our Kitchener office 2-3 days per week

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 5 years experience in IT management or a similar role
• Strong understanding of IT infrastructure and operations
• Experience with project management methodologies
• Excellent communication and leadership skills
• Knowledge of ISO 27001 principles and practices
• Familiarity with budgeting and financial management
• Relevant certifications (e.g., ITIL, PMP) are a plus
• Hands on experience and deep understanding of technologies, controls, and standard methodologies (e.g., Google Workspace, AWS, Azure, SAML, MFA, SSO)
• Successfully complete pre-employment onboarding requirements that may include criminal/civil background checks

Applicants must be currently authorized to work in Canada for any employer

Avidbots is an equal opportunity employer committed to building a diverse workforce. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. We are a diverse Canadian company founded by international students, and we are proud of the strengths our diversity brings. We hold our executives to the same standards as all of our employees, and we believe work should be a safe space for all. Avidbots has an absolutely zero tolerance policy for discrimination or hate against members of any race, religion or sexual orientation. We also offer a professional working environment and culture and believe that work / life balance is critical to ensure the happiness/well-being of our people.

Upon request, Avidbots will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.