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Career Opportunities in the True Portfolio

Contracts Management Specialist



Waterloo, ON, Canada
Posted on Tuesday, April 30, 2024

Avidbots is a pioneering leader in the field of robotics, dedicated to developing cutting-edge autonomous cleaning solutions for commercial and industrial environments. Our mission is to revolutionize the way cleaning and maintenance tasks are performed by introducing innovative, efficient, and sustainable robotic technologies. Avidbots is committed to delivering intelligent and autonomous robotic solutions that not only enhance operational efficiency but also promote a cleaner and healthier world.

Our groundbreaking autonomous cleaning robots, specifically the Neo 2 and Kas, are redefining the cleaning industry by offering state-of-the-art technology, advanced navigation, and data-driven insights to businesses across the globe. These robots are designed to perform tasks such as scrubbing and sanitization, and maintain cleanliness in a wide range of industries, including airports, shopping malls, warehouses, retail, and more.

Headquartered in Kitchener, ON, Canada, we are an employee-focused organization that has been certified a Great Place to Work® consecutively for the last 5 years and one of Deloitte's Fast 500 (2021). We are looking for passionate and talented individuals to join our team!

Position Overview:

As a Contract Management Specialist at Avidbots, you will play a pivotal role in facilitating commercial transactions from contract initiation through the signature process. This is a customer facing role, with a focus on revising and negotiating sales related contracts. You will be responsible for ensuring all contractual agreements adhere to company policies and procedures, working with SMEs and leaders across Avidbots to address contract issues. You will be instrumental in building out our legal playbook and supporting legal operations projects. This role is ideally suited to a committed lifelong-learner who is curious about dynamic topics like robotics, privacy law and artificial intelligence.


Remote in Canada and willing to work in core business hours (Eastern Timezone)


  • Drafting, negotiating, redlining, and coordinating approvals on a variety of commercial agreements from contract initiation through the signature process, escalating issues as needed
  • Revising and approving contracts for signature in accordance with company policies and procedures, including Avidbots’ approval matrix and delegation of signature authority
  • Collaborating with Sales, Account Management, Product, IT, Operations and Engineering to identify and address commercial, legal and compliance issues
  • Acting in accordance with company policies and procedures, protect the company’s interests, identify risks and negotiate on behalf of Avidbots
  • Liaise as required with internal teams and subject matter experts e.g. FP&A, Accounting, Privacy, and Information Security to respond to contract issues
  • Assist with the creation and maintenance of learning materials, playbooks, FAQs and other contributions to the legal intranet site
  • Develop “Working with Legal” onboarding materials for new hires in Sales, Marketing, Procurement, Finance and Accounting; deliver training
  • Draft alternative clauses to address various contract scenarios, contribute to and revise the alternative clause library
  • Respond to contract interpretation questions, investigate disputes, research issues, respond and escalate as required
  • Maintain contract status reporting, sharing key milestone achievements, identifying and escalating roadblocks


  • 5 - 8 years of experience in drafting and negotiating commercial contracts, ideally for SaaS and/or IoT device sales and services for a Canadian or US company
  • Good working knowledge of various contract types, including purchase terms, SaaS terms of service, Master Service Agreements, SOWs, partner and channel agreements, non-disclosure agreements, PO terms and RFX
  • Familiarity with privacy regulations and requirements (e.g. GDPR, CCPA), data protection, data handling issues related to SaaS business models, information security agreements
  • Awareness of regulatory requirements such as anti-bribery laws, export controls and anti-slavery legislation
  • Excellent interpersonal skills, flexible approach, strong business acumen, and sound judgment
  • Adept at multitasking and prioritizing competing demands
  • Knowledge of Salesforce and a contract lifecycle management platform (e.g. LinkSquares), skilled at gathering and presenting relevant data from these sources
  • Committed lifelong learner, continually upgrading skills and knowledge
  • University degree, paralegal degree or equivalent college and work experience
  • Successfully complete pre-employment onboarding requirements that may include criminal/civil background checks

***Applicants must be currently authorized to work in Canada for any employer

Avidbots is an equal opportunity employer committed to building a diverse workforce. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. We are a diverse Canadian company founded by international students, and we are proud of the strengths our diversity brings. We hold our executives to the same standards as all of our employees, and we believe work should be a safe space for all. Avidbots has an absolutely zero tolerance policy for discrimination or hate against members of any race, religion or sexual orientation. We also offer a professional working environment and culture and believe that work / life balance is critical to ensure the happiness/well-being of our people.

Upon request, Avidbots will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.