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Care Guide



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Posted on Friday, January 5, 2024

Care Guide

Almond ObGyn West Hollywood, CA

Care Guide

Almond ObGyn West Hollywood, CA
3 weeks ago
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Almond ObGyn provided pay range

This range is provided by Almond ObGyn. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Direct message the job poster from Almond ObGyn

Chiara Kramer

Chiara Kramer

Head of Operations at Almond

Company Description

At Almond we are making it easy to get great ObGyn care, in person and over telehealth. We do that by rebuilding the technology that runs the medical practice, better using doctor time and improving healthcare outcomes.

We're a small team that comes from Apple, One Medical, Carbon Health, Heyday, McKinsey, and Berkeley. We are well-funded by top investors including YCombinator, True Ventures, and others. We’re growing fast, seeing patients, and building out our team with people that are passionate about making healthcare experiences not terrible.

Read about us on TechCrunch: https://lnkd.in/gemDZMUR

Job Description

This is an onsite role based at our beautiful West Hollywood office.

Care Guide Responsibilities

  • Greeting and checking patients in and out of their appointments, while providing excellent customer service
  • Checking patient insurance
  • Answering patient phone calls, emails, and messages
  • Handling requests from outside facilities (insurance companies, labs, etc)
  • General office management & supply ordering
  • Assisting the team in overall company operations


  • Part time, with the ability to move to full time as company needs increase
  • Weekday & weekend availability needed

What are we looking for?

  • At least 1 year hospitality or relevant customer service experience
  • Strong organizational and operational skills
  • Strong written and verbal communication skills
  • Passionate about providing an excellent patient experience during every interaction
  • Commitment to collaborating with and elevating your team
  • Ownership mindset
  • Excited to build a whole new experience in women's healthcare!

What are we offering?

  • Competitive Pay
  • Flexible PTO
  • We encourage a healthy work/life balance for all our team members

Positive Company Culture

At Almond you will have a direct role in making real change for women’s health. We are an early stage company, which means you will have the opportunity to work side by side with our founders while helping shape the organization. Our leaders are committed to developing talented individuals through hands-on training and ongoing coaching. You will be surrounded by positive energy, and a team that supports each other and fosters creativity and curiosity.

  • Seniority level

    Entry level
  • Employment type

  • Job function

    Health Care Provider
  • Industries

    Hospitals and Health Care and Hospitality

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This job is no longer accepting applications

See open jobs at Almond.