Aisera

aisera.com

Aisera is a leading provider of Generative AI solutions that empower enterprises to enhance productivity, reduce operational costs, and deliver exceptional customer experiences. Their key products include AiseraGPT, AI Copilot, AI Voice Bot, and AIOps, all built on the AI Experience (AIX) platform. Aisera differentiates itself through its domain-specific LLMs, which are customizable to client data, ensuring high accuracy and low hallucination rates. The company has established a strong market position, recognized as a leader in the Gartner Magic Quadrant for AI Applications in IT Service Management, and serves a diverse clientele across various industries, including IT, HR, and healthcare. With a focus on automation and self-service capabilities, Aisera has demonstrated significant traction, including substantial cost savings and improved resolution rates for its clients.